How to Fix AirTag Not Reachable Move Around to Connect Error? 6 Ways

Losing your bag with important documents and devices can be quite distressing, but by chance your AirTag is in your bag and you can track your belongings. Suddenly when you open Find my app on your Iphone to track your AirTag is showing error, let’s tackle the AirTag issue step by step.

When you encounter the “AirTag Not Reachable, Move around to connect” message in the Find My app, it means that your AirTag is currently out of Bluetooth range or unable to communicate with your iPhone. Here are some solutions to help you get your AirTag back on track:

Restart Your iPhone

Restarting your iPhone is a great initial step to address connectivity issues with your AirTag. Here’s how you can do it:

  1. On an iPhone 8 or earlier, press and hold the Side (Power) button until the slider appears. Drag the slider to turn off your iPhone. After a few seconds, press and hold the Side button again until the Apple logo appears.
  2. On an iPhone X or later, press and hold either the Side button and one of the volume buttons until the slider appears. Drag the slider to turn off your iPhone. After a few seconds, press and hold the Side button again until the Apple logo appears.
  3. Once your iPhone restarts, open the Find My app again and check if the AirTag’s status has changed. If it’s still showing as “Not Reachable,” consider moving around to different areas to improve the connection.

Move Around the area

As the message suggests, try moving around the area where you last had your bag. This might help the AirTag reconnect to an available network. Even if your bag is stationary, walking around could improve the chances of it connecting to a nearby device or network.

If you’re still encountering the “AirTag Not Reachable” message even after restarting your device, follow these steps to establish a connection with your AirTag:

  1. AirTags use a low-powered Bluetooth signal instead of GPS.
  2. To see your AirTag on Find My, someone with an Apple device needs to come within approximately 30 feet of your AirTag.
  3. Consider moving around in the areas where you suspect your AirTag might be.
  4. Changing your location can help establish a better connection.

Force Close Find My App

Close the Find My app completely (swipe it away from the app switcher) and then reopen it. Sometimes this can refresh the connection and provide an updated status for your AirTag. Here’s how to force close the Find My app:

  1. On an iPhone with Face ID (iPhone X or later):
    • Swipe up from the bottom of the screen and pause in the middle.
    • Swipe left or right to find the Find My app.
    • Swipe it up or off the screen to close it completely.
  2. On an iPhone with a Home button (iPhone 8 or earlier):
    • Double-press the Home button to open the app switcher.
    • Swipe left or right to find the Find My app.
    • Swipe it up or off the screen to close it completely.

Replace the AirTag Battery

If your AirTag’s battery is low, it might affect its connectivity. Consider replacing the battery with a fresh one. AirTag batteries are user-replaceable and use a standard CR2032 coin cell battery. These batteries are widely available and can be purchased at most electronics or hardware stores. Batteries are easily replaceable, you don’t need any special tools or technical expertise to replace the battery. Here are the Steps to Replace the Battery:

  • Locate the battery compartment on your AirTag.
  • Use a small coin or a flat tool to twist and open the compartment.
  • Remove the old CR2032 battery.
  • Insert a fresh CR2032 battery with the positive (+) side facing up.
  • Close the battery compartment securely.

After replacing the battery, open the Find My app on your iPhone. Check if the AirTag’s status has changed from “Not Reachable” to “Connected.

Update Your iPhone

Ensure that your iPhone is running the latest firmware. Software updates often include bug fixes and improvements related to connectivity.

Hard Reset the AirTag

If all else fails, you can perform a hard reset on the AirTag. To do this:

  1. Remove the AirTag:
    • Take the AirTag out of its holder or attachment.
  2. Reset the AirTag:
    • Locate the white side of the AirTag (the side without the Apple logo).
    • Press and hold this white side until you see the status light flash white.
    • Release the button.
  3. Reattach the AirTag:
    • Reattach the AirTag to your bag or belongings.
  4. Try Locating Again:
    • Open the Find My app on your iPhone.
    • Check if the AirTag’s status has changed.

Remember that the AirTag’s effectiveness depends on its proximity to other Apple devices with Bluetooth enabled. If your bag is truly lost and not moving, consider reporting it as lost in the Find My app. Hopefully, these steps will help you regain contact with your bag and its precious contents!


How do I check the battery level of my AirTag?

To check the battery level of your AirTag, follow these steps:

  1. Open the Find My app on your iPhone.
  2. Tap the Items tab.
  3. Select the AirTag whose battery charge you want to check.
  4. Look for the battery icon under the AirTag’s name. It will indicate the battery level, but it won’t provide a specific percentage.

If the charge is very low, you’ll see “Low Battery” displayed under the name of your AirTag. Keep an eye on this to ensure your AirTag stays functional.

How long does the battery last?

The battery life of an AirTag depends on various factors, including usage patterns and environmental conditions. However, here are some general guidelines:

  • Standard Usage: Under typical usage (such as tracking keys, wallets, or bags), an AirTag’s battery can last approximately one year.
  • Low-Power Mode: If you enable Low Power Mode, the AirTag will send fewer location updates to conserve battery. In this mode, the battery life can extend beyond a year.
  • Replaceable Battery: Unlike some other tracking devices, AirTags have a user-replaceable battery. You can easily open the AirTag, remove the old battery (a standard CR2032 coin cell battery), and insert a new one.

Remember to check the battery level periodically using the Find My app on your iPhone. If you see a “Low Battery” warning, it’s time to replace the battery.

What is the range of an AirTag?

The range of an Apple AirTag is a combination of its Bluetooth range and the Find My network. Let’s break it down:

  1. Bluetooth Range: AirTags use Bluetooth Low Energy (BLE) to connect to nearby devices, such as iPhones and iPads. The typical BLE range of an AirTag is around 30 feet (approximately 10 meters), but this can vary depending on the environment.
  2. Find My Network: AirTags can also leverage the Find My network, which allows you to locate an AirTag even if it’s far away from your immediate vicinity. If an AirTag is within Bluetooth range of an iPhone (even if that iPhone is thousands of miles away), you should be able to locate it using the Find My network.

In short, while the direct Bluetooth range is limited to about 30 feet, the combination of Bluetooth and the Find My network extends the AirTag’s reach significantly. So, whether you’re close by or far away, you have options to track down your belongings!

Can I use AirTags with Android devices?

Apple AirTags unfortunately do not work with Android devices in the way they were intended. Here’s why:

  1. Bluetooth Communication: AirTags use Bluetooth Low Energy (BLE) to communicate with your smartphone, similar to other smart trackers. However, their functionality relies on Apple’s Find My network to provide accurate location information.
  2. Find My Network Limitation: While AirTags send signals to iPhones nearby, they don’t directly connect to Android devices. The Find My network, which extends the range, is exclusive to Apple products. It relies on other iPhones in the vicinity to help locate lost AirTags.
  3. No Android App: The Find My app is not available for Android phones and tablets. As a result, Android users cannot use AirTags with the same seamless integration as iPhone users.

However, Android users have alternatives. One popular choice is Tile, which offers similar functionality to AirTags. The Tile Mate, for instance, connects to Android devices via Bluetooth and provides a range of up to 200 feet. It’s a solid counterpart to AirTags and works with more than just Apple products. Plus, Tile offers additional features like free battery replacements and unlimited location sharing.

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